At Fairway Independent Mortgage Corporation, customer service is a way of life. We are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.
Since opening our doors in 1996, our team has helped thousands of Americans achieve their dream of homeownership. We have not only been dedicated to providing unparalleled customer service, but also to continuous growth as a company. Fairway now employs nearly 10,000 team members with more than 4,500 producers in more than 750 branch and satellite locations nationwide. With a strong focus on the purchase business, we continue to grow each year, funding more than $72 billion in 2021.
We strongly believe the way we do things is just as important as what we do. Every team member is guided by our Core Values which define how we work, how we interact with each other, and guide us in determining how we best serve our customers, team members and local communities.
We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day – it’s WHAT we do and it’s WHO we are.
American Warrior Initiative (AWI) is a nonprofit organization backed by Fairway whose mission is to educate, encourage and inspire Americans to give back to our military. A key part of the AWI initiative is the education platform for real estate agents and mortgage professionals. Over the years, AWI has donated thousands of dollars, numerous service dogs and provided support for those in need.
Fairway Cares is the charitable arm of Fairway Independent Mortgage Corporation. For over 20 years, Fairway and its over 9,000 nationwide employees have demonstrated a deep care for the communities and people they work with and serve. Through employee referrals, Fairway Cares provides the comfort of a care package or the support of financial assistance.